“After my initial denial by Cigna I hired them to handle my appeals and am happy to say that my denials were overturned on independent review. Kelley was wonderful, always available to me and always on top of the appeals at every turn. She kept me informed of any progress as soon as it developed. She really seems to care about her clients. I highly recommend using them. My first denial was in June and the denials were overturned in August on independent review. My surgeon’s office commented on how fast the process was compared to the experience of others in their office. It was the best money I ever spent and I am over the moon that this worked out for me. My recommendation is don’t wait to contact them. I contacted them immediately after I got my first denial and they handled the rest.” —B.B.
“I just called my doctor’s office and the scheduler was absolutely amazed the denial got overturned! She said she has done tons of appeals for patients and it doesn’t ever usually work out this way. I can’t speak highly enough of Kelley and Walter.” —I.T.
“I am grateful that the [surgeon’s office] referred my case to your office and I will recommend you to anyone who needs assistance. I believe that this result was achieved only through the advocacy of your firm.” —J.R.
“I hired them for my appeal. They were great and I was approved a week after submission and my case was not an easy win. I was a revision case and Walter’s appeal letter brought tears to my eyes.” —S.L.
“Thank you so much!!! My surgeon’s office called me last Thursday. I started crying. I so appreciate your help and would be happy to recommend you to anyone in a similar predicament. My surgery is scheduled for Jan 22nd. I couldn’t be happier! Thanks again!” —F.B.
“Today is the 1-year anniversary of my lap-band surgery. To date, I have lost 67 pounds and I am in the best shape of my life. I don’t remember a time that I weighed as little as I do now, not even in high school. The time you spent appealing my case was invaluable and absolutely life-changing for me, and I just want to let you know how very much I appreciate all the work you put into it on my behalf. I am thankful beyond words! God bless you!” —H.M.
“Hello to my old friends Kelley and Walter, I see you are continuing your fight against obesity discrimination and I cannot thank you enough for helping me four and a half years ago. I’m maintaining a 200 pound loss. Still need to lose about another 80 but things are very good. I just wanted to drop you a note to thank you again!” —M.R.
“This made my life. Literally. I cannot begin to thank you enough for your expert help in having this overturned for me. I know without your help, it wouldn’t have been possible. I have a lot of hope that I will be able to come off of my insulin pump and have better control with just a few injections. I truly believe this is possible for me, and that my quality of life will be so much better. The work you have done is going to change so much for me. I plan, in turn, to make a difference for many others. Its a pretty great ripple effect, isn’t it?” —A.C.
“Oh my goodness!!!! Kelley, I can’t say thank you enough!!!! Thank you, thank you, thank you!!!! This is the BEST news ever. I am SO HAPPY! Thank you! Both you and Mr. Lindstrom went so above and beyond my highest hopes. I am so incredibly thankful. You guys are the best! Calling now to schedule the surgery!!!” —A.M.
“Thank you so much Walter and Kelley! I don’t know either of you, but I love you both so much! You have truly changed my life and I know that a day will not go by where I will not think of you. I am finally looking forward to my wedding day and it’s because of you two. Can’t wait to share wedding pics 🙂 Thank you a million times over.” —C.S.
“Thank you so much with your help for our patient [AJ]. You are truly miracle workers. Patient is doing well and excited to start her new journey and is very grateful for your services.” —Bariatric Coordinator
“Thank you so much for all your hard work. I don’t have words to express my gratitude for all you and Kelley have done for me! I felt as though the case might be doomed! So excited to move forward! Again, I am beyond thankful for all you have done!” —A.D.
“I just wanted to update you and let you know how much we appreciated your help in getting us this approval. My wife had the procedure done in October and has been doing great. Already she has lost weight and her sugar counts are stable and doing fine. The doctor has taken her off insulin and high blood pressure medicine as a result. She feels really good about the progress she has made so far. Once again, thanks for all your help.” —L.R.